Vantive CONNECT Success

Empowering patients and clinicians

As an extension of care teams, Vantive CONNECT Success is an end-to-end proactive support program designed to guide each patient and their clinicians through the logistical, educational and emotional steps involved in starting peritoneal dialysis (PD) at home — and to foster ongoing successful home dialysis.

Multiple Vantive CONNECT Success services reinforce confident therapy starts, avoid patient drop-out, sustain engagement and enable the effective use of digital tools throughout the home therapy journey.

Therapy Services

The Therapy Services (PD Telecare) team provides timely technique-related assistance to patients and alerts clinic nurses to potential issues to support personalized, proactive care throughout the PD therapy journey.

Explore Therapy Services
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Explore Therapy Services
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Home Navigators

Part of the Vantive customer care team, Home Navigators are pharmacy technicians who assist PD patients with personalized guidance and steady support as they adjust to the significant life change of being on home therapy. During a patient’s first 90 days on PD, a Home Navigator monitors the patient and offers a number of services to orient them to their new reality:

> Reviews the overall PD supply delivery 
experience and discusses  delivery timing and preparation steps

> Provides UPS support

> Walks through the online ordering process

> Shares details about Vantive’s travel 
program

> Acts as the conduit to other Vantive
support services

 

Digital Adoption Services

Vantive offers proactive support to help onboard patients and clinicians to the Patient App (MyPD). Support is focused on optimizing use, providing "how to" assistance and troubleshooting to accelerate the adoption of the app.

Dedicated outreach helps clinicians unlock the full potential of the patient app from day one while addressing patient questions and technical issues, freeing up valuable clinic resources.

Explore the impact of Therapy Services

Evidence supports the use of Vantive CONNECT Clinician (Sharesource Connectivity Platform) and Therapy Services.

View the evidence

Intended Use

MyPD Patient Application is intended for use by dialysis patients to receive new or modified treatment parameters from a healthcare professional, to view the collection of treatment data that can be remotely communicated to Sharesource Connectivity Platform and to view their historical treatment results. It is intended for use with commercially available mobile platforms and uses generally available networks and communication protocols. 

MyPD Patient Application is not intended to control or perform the treatment of patients undergoing dialysis. This system is not intended to be a substitute for good clinical management practices nor does its operation create decisions or treatment pathways.

The Sharesource Connectivity Platform portal is intended for use by healthcare professionals to remotely communicate new or modified treatment parameters with compatible dialysis instruments and transfer completed treatment data to a central database to aid in the review, analysis, and evaluation of patients’ historical treatment results. This system is not intended to be a substitute for good clinical management practices, nor does its operation create decisions or treatment pathways.

Rx Only. For safe and proper use of the products mentioned herein, please refer to the appropriate Operator’s Manual or Instructions for Use.

Vantive, MyPD and Sharesource are trademarks of Vantive Health LLC or its affiliates.